Terms & Conditions

Welcome to TinyCrafts.in.
By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting, browsing, or purchasing from TinyCrafts.in, you agree to these Terms & Conditions, our Privacy Policy, and any other policies posted on the website.

If you do not agree with any part of these terms, please do not use our website.


2. About TinyCrafts

TinyCrafts.in is an online platform offering handcrafted items, DIY craft kits, art & craft supplies, and personalized/customized gifts.


3. Eligibility

To use this website, you must:

  • Be at least 18 years old, or

  • Use the site under the supervision of a parent or legal guardian.


4. Product Information

  • We try to display product images and descriptions as accurately as possible.

  • Since many products are handmade or customized, slight variations in color, size, or finish may occur.

  • Such variations shall not be considered defects.


5. Pricing & Availability

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned.

  • Prices and product availability may change without prior notice.

  • TinyCrafts.in reserves the right to cancel any order due to pricing or stock errors.


6. Orders & Payments

  • Orders are confirmed only after successful payment.

  • We accept payments via UPI, Debit/Credit Cards, Net Banking, Wallets, and other enabled methods.

  • TinyCrafts.in is not responsible for payment failures caused by banks or payment gateways.


7. Customized & Personalized Products

  • Customized products are made specifically as per customer input.

  • Once customization starts, orders cannot be canceled, returned, or refunded, except in case of damage or incorrect delivery.


8. Shipping & Delivery

  • Orders are processed within the timeline mentioned on the product page.

  • Delivery timelines may vary based on location, courier partner, and external factors.

  • TinyCrafts.in is not liable for delays caused by logistics providers, weather conditions, or government restrictions.


9. Returns, Refunds & Replacements

  • Returns are accepted only as per our Return & Refund Policy.

  • Products must be unused and in original packaging.

  • Refunds (if applicable) are processed within 5–7 business days after approval.

  • Customized items are non-returnable and non-refundable, unless damaged or incorrect.


10. Damaged or Incorrect Products

If you receive a damaged or incorrect product:

  • Inform us within 48–72 hours of delivery

  • Share clear images/videos of the product and packaging

  • We will arrange a replacement or refund after verification

 


11. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Upload false, misleading, or harmful information

  • Attempt to hack, disrupt, or misuse the website

  • Violate any applicable laws or regulations


12. Limitation of Liability

TinyCrafts.in shall not be liable for:

  • Indirect or incidental damages

  • Loss due to misuse of products

  • Delays or failures beyond our control

Our maximum liability is limited to the amount paid for the product.


13. Third-Party Links

Our website may contain links to third-party websites.
TinyCrafts.in is not responsible for the content, policies, or practices of such websites.


14. Termination of Access

We reserve the right to:

  • Suspend or terminate user access

  • Cancel orders

  • Refuse service

without prior notice if these Terms are violated.


15. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in India.


16. Changes to Terms

TinyCrafts.in may update these Terms & Conditions at any time.
Changes will be effective immediately upon posting on the website.