FAQ

1. What is TinyCrafts.in?

TinyCrafts.in is an online store offering handmade crafts, DIY kits, art & craft supplies, and customized gifting products (e.g., craft kits, Customize gifts, hampers). (Edit with your actual product range.)

2.Do you offer personalized or customized gifts?

Yes, TinyCrafts.in specializes in personalized and customized gifts. You can customize selected products with names, photos, messages, or themes as mentioned on the product page.

3. How do I place an order?

1.Browse products on the website. 2.Click Add to Cart on the items you want. 3.Go to Checkout and enter your delivery & payment details. 4.Confirm your order — you’ll receive a confirmation email or SMS.

4. How long does shipping take?

Delivery timelines depend on your location: Processing: Usually 1–3 business days Delivery: Normally 3–10 business days within India (Update if your policy varies.) Tracking details will be sent to your email once your order is shipped.

5. Can I cancel or modify my order?

You can cancel or change your order before it is shipped. Contact customer support immediately with your order number to request changes.

6. How long does it take to prepare a customized order?

Customized products usually take 2–5 business days for preparation before dispatch. The exact time is mentioned on the product page.

7.Are your products handmade?

Many of our products are handcrafted with care, while some are curated craft supplies. Each product description clearly mentions the details.

8. Are TinyCrafts products safe for kids?

Yes, most products are child-friendly. However, adult supervision is recommended for young children, especially when using scissors, glue, or small parts.

9. What if my order is delayed?

Sometimes delays may occur due to logistics issues or high order volume. If your order is delayed beyond the expected timeline, please contact our support team.

10. Do you offer gift wrapping or special packaging?

Yes, gift-ready packaging is available for selected products. You can also add a personalized message during checkout.